Privacy Policy

Your Privacy Matters

We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.

Last updated: November 23, 2024

Privacy Overview

At Ways Direct, we believe that privacy is a fundamental right. This Privacy Policy explains how we collect, use, and protect your personal information when you use our learning platform and community features.

By using Ways Direct, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

Information We Collect

Account Information

When you create an account, we collect your email address, username, full name, and optional profile information like your bio and avatar.

Learning Data

We track your learning progress, course completions, XP earned, achievements unlocked, and community participation to provide personalized experiences.

Usage Information

We collect information about how you use our platform, including pages visited, features used, and time spent on different activities.

Device Information

We may collect information about your device, including IP address, browser type, operating system, and device identifiers.

How We Use Your Information

Platform Services

To provide, maintain, and improve our learning platform, including personalized recommendations and progress tracking.

Community Features

To enable community interactions, leaderboards, achievements, and connecting you with other learners with similar interests.

Communications

To send you important updates about your account, courses you're enrolled in, and platform announcements.

Safety & Security

To protect our platform, prevent fraud, and ensure a safe learning environment for all users.

Information Sharing

With Other Users

Your public profile information, achievements, and leaderboard standings may be visible to other community members.

With Course Creators

Course creators can see aggregated data about their students' progress and engagement, but not individual personal information.

With Service Providers

We share information with trusted service providers who help us operate our platform, such as payment processors and analytics services.

Legal Requirements

We may share information when required by law or to protect our rights, users' safety, or investigate violations of our terms.

Data Security

Encryption

All data transmitted to and from our servers is encrypted using industry-standard TLS encryption.

Access Controls

We implement strict access controls and only authorized personnel can access user data on a need-to-know basis.

Regular Audits

We conduct regular security audits and vulnerability assessments to identify and address potential threats.

Data Backups

We maintain secure backups of user data to ensure continuity of service and prevent data loss.

Your Rights and Choices

Access and Update

You can access and update your personal information through your account settings at any time.

Data Portability

You can request a copy of your data in a machine-readable format.

Account Deletion

You can delete your account and associated data at any time from your account settings.

Communication Preferences

You can control what communications you receive from us through your notification settings.

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

If we make significant changes that affect how we use your personal information, we will notify you by email or through a prominent notice on our platform before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.